Microsoft Dynamics™ CRM
Microsoft Dynamics™ CRM customer relationship management (CRM) system gives every customer-facing employee the information they need to truly impress customers. With Microsoft Dynamics CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook-the applications your employees probably use every day. From Outlook, employees access Microsoft Dynamics CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It's CRM that works very well-because it works the way your users already do, works the way your business already does, and works the way technology should.
Microsoft Dynamics™ CRM was designed to give businesses what they want most in a CRM system- customer relationship management that people will use. It works the way your business does. Your information technology (IT) staff can integrate Microsoft Dynamics CRM with existing systems. Your sales forces can use Microsoft Dynamics CRM without ever leaving Microsoft Outlook. Microsoft offers CRM in two editions-Microsoft Dynamics CRM Small Business Edition and Microsoft Dynamics™ CRM Professional Edition. Both build on previous versions to help businesses of all sizes develop stronger and more profitable relationships.
MMicrosoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.